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Sample email to verify email addresses1/15/2024 ![]() ![]() However, an unverified user can be mapped to an organization if their profile is created at the same time as their first ticket and the ticket is created either via email or chat. If they do create an account, users or admins/account owner must verify the account to be able to access it.Ībout the domain mapping, in most cases, emails must be verified before being automatically associated with an organization. ![]() Users can still create accounts if they want, but registration will not be required. Employees receive an email from corporate IT asking them to install new instant messaging software. For permissions, select 'Restricted Access' and choose the following limited scopes: Save your SendGrid API Key - you'll need it to set up your verification email integration. The sender’s email is a faked Google email address, email protected (example of phishing email) Company Tech Support Request. Option 2: Create an API Key in the SendGrid UI. You can also enable "Anybody can submit tickets, no registration required" ( Enabling anyone to submit tickets). Option 1: Create an API Key with the SendGrid API. See more details here Can the verification emails be disabled for end users submitting tickets through my custom form? ![]() It isn't currently possible to fully disable end-user verification emails, there is a workaround if your workflow includes a custom ticket submission form or a custom workflow to create end users. Zendesk's antispam software undoubtedly helps with this and the verification of email addresses helps to limit spam. But It will only check for the email if it is an email or something else. You can use SMTPlib, a python library used for sending emails and using python regex too. I'm happy to read you don't have spam issues. Validating email addresses is easy using valid email checkers. ![]()
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